Frequently Asked Questions
Property inquiries and application questions:
How do I find out information about a property and the application process?
This website has pictures and information on specific properties. For availability, questions of a property, or about our application process please call the office and speak to our rental associate. Please feel free to submit an application to be placed on our waiting list.
Do you do a background and credit report on applicants?
Yes, when you are offered an apartment a criminal background report and a credit report are generated on all applicants over the age of 18. A fee is charged per applicant for the reports.
To whom do I make my rent check payable to?
Your rent check should be written payable to the entity listed on the first page of your lease agreement. Please refer to your lease for the entity name. If you cannot locate your lease, please call the office for the answer.
How do I contact the office after normal business hours or weekends?
Please call the office 24 hours a day at 860-537-7044 and follow the prompts to leave a message, request maintenance or to request emergency maintenance. Urgent matters should be left on the emergency voicemail. All other messages will be returned on the next business day.
For emergency maintenance please make sure you clearly state your location, phone number and related issue. We will call you back in a reasonable time.
FOR POLICE OR FIRE, CALL 911 FIRST!